Terms & Privacy Policy
Hazal Rent a Car – Dubai
1. Introduction
Welcome to Hazal Rent a Car. By accessing or using our website, booking a vehicle, or contacting our team, you agree to comply with the following Terms & Conditions and Privacy Policy.
These terms are designed to protect both our customers and our company while ensuring a transparent and secure rental experience in Dubai and across the UAE.
2. Eligibility to Rent
To rent a vehicle from Hazal Rent a Car, you must:
Be at least 21 years old (some vehicles may require a higher age)
Hold a valid driving license
Provide a valid Emirates ID or Passport
Provide a valid contact number and email address
We reserve the right to refuse service if the required documents are not provided or verified.
3. No Deposit Policy
Hazal Rent a Car proudly offers No Deposit Car Rental on selected vehicles.
This means:
No security deposit is collected unless stated otherwise
No hidden charges related to deposits
Full transparency before booking confirmation
Any exceptions (if applicable) will be clearly communicated before rental confirmation.
4. Booking & Payments
All prices displayed on our website are subject to availability
Payments can be made via approved payment methods
Prices may vary based on rental duration, vehicle type, and season
Any additional services will be clearly mentioned before confirmation
Hazal Rent a Car does not charge hidden fees.
5. Vehicle Usage & Responsibility
The renter agrees to:
Use the vehicle responsibly and legally
Follow UAE traffic laws and regulations
Not use the vehicle for illegal activities, racing, or subleasing
Return the vehicle in the same condition as received (normal wear excluded)
Any fines, traffic violations, Salik charges, or damages during the rental period are the responsibility of the renter.
6. Insurance & Liability
All vehicles are covered by standard UAE insurance
Insurance does not cover damages caused by negligence, misuse, or violation of rental terms
The renter may be liable for repair costs in certain cases
Details of coverage are available upon request.
7. Cancellations & Modifications
Booking cancellations or modifications must be communicated in advance
Late cancellations may be subject to charges depending on the booking type
Hazal Rent a Car reserves the right to modify or cancel bookings due to unforeseen circumstances
8. Privacy Policy – Data Protection
We take your privacy seriously.
Information We Collect:
Name, phone number, email
Identification documents (ID / Passport / License)
Booking and rental details
How We Use Your Data:
To process bookings and rentals
To communicate with you regarding your rental
To improve our services and customer experience
For legal and regulatory compliance
We do not sell or share your personal data with third parties unless required by law.
9. Data Security
Hazal Rent a Car implements appropriate technical and organizational measures to protect customer data against unauthorized access, loss, or misuse.
10. Cookies & Tracking
Our website may use cookies to:
Improve website performance
Analyze traffic and user behavior
Enhance user experience
You may disable cookies through your browser settings if desired.
11. Third-Party Links
Our website may contain links to third-party websites. Hazal Rent a Car is not responsible for the privacy practices or content of external websites.
12. Changes to This Policy
We reserve the right to update or modify these Terms & Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
13. Contact Information
For any questions regarding our Terms & Privacy Policy, please contact us:
Hazal Rent a Car – Dubai
📞 Phone: +971527000173
📧 Email: info@hazalrentacar.com
